Why Choose Coinfactory for Retail Coin Operated Products
Coinfactory was launched over two decades ago, and it's working with some of the leading retail plus leisure operators in the country.
Here are the benefits of choosing us for prize vendors, massage chairs, kiddies rides and other coin-operated products for retail and leisure outlets:
• Latest Technologies - Our knowledge plus investment in the advanced technologies that is surrounding products that are coin operated, customer service as well as ongoing support services are totally unmatched. Our products offer substantial, supplementary income without capital expenditure needed by website owners. Coinfactory specialises in providing our high-quality coin operated machines to multiple-site companies, generating unique operational models for all our customers, enabling our team to provide maximum income often at optimal efficiency.
• Customer and Client Helplines - Our customer and client helplines are available and open day and night (24/7), and we use the latest in IT in supporting our installations. Our 24-hour customer service telephone line is for site staff or customers to use in case they encounter any problems. The service is outsourced and offered by specialists in their field. All calls are filtered, transcribed and then emailed to Coinfactory immediately, giving a full report audit: this contributes to operation running smoothly.
• Experienced and Dedicated - Simor Carr, Coinfactory's director, has worked in the coin-op, amusement and retail sectors for more than two decades and knows how to maximise profit all unique locations while maintaining the mainstay of existing facilities plus resources. We work with maintenance teams nationwide to make sure the best in support as well as upkeep, with constant collections for all rides and machines.
Our devotion to keeping all our entertainment and games machines clean, secure as well as up-to-date is the best. With professional teams providing maintenance support, installation and advise, we go out of our way to excel in everything we do. Coinfactory endeavours to completely understand the environment, clientele as well as a location staffing levels before planning an individual selection of operational model and products for the location. We can work in cooperation with existing staff who we may train how to identify problems and report to us.
• Blue Pound Coin - Our innovative scheme called the ‘blue pound coin’ helps with the confusion that erroneous refund claims cause, which is one of the biggest issues that Coinfactory and client’s staff encounter. The initiative effectively hinders ‘giveaways’ while it provides an audit trail for refunds as well as machine coin tests.
• CRM Software - the backbone of coinfactory administration lies in the wide use of sophisticated crm (customer relationship management) software, providing up to date figures and information for all coin operated machines and location where we operate. our goal is to create a partnership that is long lasting with all clients based on mutual profit as well as the transparency coinfactory operation, without negatively affecting the existing business of all locations.
Our Services Offered
We create bespoke entertainment plus experience packages for all individual websites, depending on their demographics, location and other surrounding offers. When you create dedicated experience zones for various age groups, leisure destinations and shopping malls, you keep your customers happy and ensures a longer stay plus return visits. Coinfactory exclusive designed offerings for leisure centres and shopping malls include the following:
- FX Simulators
- Retail Experiences
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